STORE POLICY

All Sales Final

Due to the nature of our products — limited releases, collectibles, and personal wear items — all sales are final.
Please confirm sizing, product condition, and details before completing your purchase.
No refunds, returns, or exchanges unless an error was made on our end.

 

Guarantee

Every item sold by URBN Supply is 100% authentic.
We stand behind every product we sell — from sneakers to apparel to jewelry.
We do not deal in fakes, replicas, or unauthorized merchandise.

 

Condition & Product Details

All items are inspected and verified before listing or sale.
Any pre-owned or consignment pieces will include detailed condition notes.
Product photos shown online represent the actual items as accurately as possible.

 

Order Pick-Up & Shipping

• In-Store Pick-Up: Orders can be picked up during regular store hours with proof of purchase and valid ID.

• Shipping: We currently offer domestic shipping on select items. Tracking information will be provided once your order is fulfilled.

• URBN Supply is not responsible for lost or stolen packages once shipped.

 

Jewelry Sales

All jewelry and diamond sales are final due to hygiene and value protection.
Each piece is verified and tested prior to sale. Certificates of authenticity are available upon request.

 

Store Conduct

URBN Supply maintains a respectful and positive environment for all customers and staff.
Disrespectful, aggressive, or disruptive behavior will not be tolerated.